At n99game, your personal data belongs to you. This Privacy Policy explains in plain, straightforward English exactly what information we collect from Pakistani players, why we collect it, how we use and protect it, and what rights you have over your own data. We believe transparency is the foundation of trust.
Before you read the full legal text, here is what n99game commits to as the foundation of how we handle every Pakistani player's personal information.
n99game does not collect personal data beyond what is strictly necessary to operate your Account, process PKR transactions, complete KYC verification, and comply with regulatory obligations. No unnecessary data is harvested.
n99game does not sell, rent, or trade your personal information to third-party marketers or data brokers — ever. Your data is used exclusively to provide, improve, and protect your n99game account and gaming experience.
All data transmitted between your device and n99game servers is protected by TLS encryption. Sensitive data at rest — including payment method details and identity documents — is stored using AES-256 encryption standards.
Pakistani players have the right to access, correct, export, or request deletion of their personal data at any time by contacting our Support team. We honour all legitimate data requests within 30 days.
n99game retains personal data only for as long as required to fulfil the purposes described in this Policy or as mandated by our international gaming licence obligations. When data is no longer needed, it is securely deleted.
In the unlikely event of a data security incident affecting your personal information, n99game will notify affected players promptly and take all reasonable steps to contain the breach and prevent further exposure.
From the moment you register to your first PKR withdrawal, here is exactly how your data moves through n99game's secure infrastructure.
Basic identity info collected securely over TLS
CNIC / passport checked by our licensed verification partner
Session and gameplay data used to personalise your experience
Payment data shared only with JazzCash, EasyPaisa, or bank partners
Data encrypted and retained only as long as legally required
As an n99game player, you are entitled to the following rights over your personal data. Exercise any of these by contacting our Support team via live chat.
Request a full copy of all personal data n99game holds about you in a portable, readable format.
Ask us to correct any inaccurate or incomplete personal data held in your Account at any time.
Request deletion of your personal data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.
Ask n99game to pause processing your data while a dispute or accuracy query is being resolved.
Receive your personal data in a structured, machine-readable format and transfer it to another provider of your choice.
Object to processing of your personal data for direct marketing purposes. Your objection will be honoured immediately with no questions asked.
Please Read Carefully: This Privacy Policy ("Policy") describes how n99game collects, uses, stores, and protects the personal information of players and visitors. By creating an Account or using the n99game platform at https://n99game.app, you acknowledge that you have read and understood this Policy and consent to the data practices described herein.
1.1 n99game is an online gaming platform accessible at https://n99game.app, operated by a company licensed under an international gaming authority ("the Operator", "we", "us", or "our"). n99game provides cricket betting, live casino games, slots, keno, and virtual racing services primarily to players located in Pakistan.
1.2 For the purposes of data protection, the Operator acts as the data controller — meaning we determine the purposes and means of processing your personal data. Where we engage third-party service providers (such as payment processors or identity verification partners), those providers may act as data processors on our behalf under written data processing agreements.
1.3 If you have any questions regarding who controls your data or how to exercise your rights, please contact our Support team via live chat or at [email protected] (plain text — not a clickable link).
2.1 n99game collects the following categories of personal data, depending on how you interact with our Platform:
| Category | Examples of Data Collected |
|---|---|
| Identity Data | Full name, date of birth, CNIC number, passport number, gender, nationality |
| Contact Data | Email address, mobile phone number, city of residence (e.g., Karachi, Lahore, Islamabad, Faisalabad) |
| Account Data | Username, hashed password, account preferences, communication settings |
| Financial Data | JazzCash / EasyPaisa account reference, bank account details (HBL, UBL, Meezan Bank, etc.), transaction history in PKR |
| KYC Documents | Scanned copies of CNIC, passport, utility bills, selfie photographs for identity confirmation |
| Gaming Data | Bets placed, games played, session durations, win/loss history, responsible gaming tool usage |
| Technical Data | IP address, device type, browser type and version, operating system, time zone settings |
| Usage Data | Pages visited, features used, search queries, click paths, referral source |
| Communications Data | Live chat transcripts, email correspondence, support ticket content |
2.2 We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or biometric data except where a scanned CNIC photograph is provided for mandatory KYC purposes.
3.1 n99game collects personal data through the following methods:
4.1 n99game processes your personal data on the following legal bases:
5.1 n99game uses the personal data we collect for the following purposes:
6.1 n99game does not sell or rent your personal data to any third party. We share personal data only in the following limited circumstances:
Important: All third parties with whom n99game shares personal data are contractually required to process that data only for the specified purpose, to maintain appropriate security standards, and not to use it for their own independent purposes.
7.1 n99game uses cookies and similar tracking technologies to operate the Platform effectively and improve your experience. The types of cookies we use are as follows:
7.2 You can control non-essential cookies through your browser settings or our cookie preference centre accessible in the Platform footer. Disabling certain cookies may affect Platform functionality.
7.3 n99game does not use third-party advertising networks that track you across other websites for ad targeting purposes.
8.1 n99game retains personal data for as long as your Account remains active plus an additional period required by our gaming licence and AML obligations — typically a minimum of five (5) years following Account closure for financial and KYC records.
8.2 The following specific retention periods apply:
8.3 When data is no longer required for the purposes for which it was collected and the relevant retention period has expired, n99game will securely delete or anonymise that data.
9.1 n99game implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, alteration, or disclosure. These measures include:
9.2 While n99game takes all reasonable and commercially practicable steps to protect your data, no transmission over the internet or electronic storage system is 100% secure. You are responsible for keeping your Account login credentials confidential and for ensuring the security of the device you use to access the Platform.
9.3 In the event of a data security breach that is likely to result in a risk to your rights and freedoms, n99game will notify affected players without undue delay and will take all reasonable steps to investigate and remediate the incident.
21+ Only: n99game is strictly for adults aged 21 and over. We do not knowingly collect personal data from anyone under the age of 21. If we discover that a minor has created an Account or provided us with personal data, we will immediately close the Account and securely delete all associated personal data.
10.1 If you believe that a person under 21 years of age has registered on n99game or provided personal data to us, please contact our Support team immediately via live chat so we can investigate and take appropriate action.
10.2 Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gaming platforms. n99game recommends reviewing resources available through responsible gaming organisations for guidance on blocking access to gambling websites.
11.1 n99game is operated under an international gaming licence and may process and store personal data on servers located outside Pakistan. Where personal data is transferred internationally, n99game ensures that appropriate safeguards are in place to protect that data to a standard equivalent to or exceeding the protections described in this Policy.
11.2 International transfers to third-party processors are conducted under contractual data protection clauses that require the recipient to apply equivalent security and privacy protections to the data they handle.
11.3 By using n99game and providing us with your personal data, you acknowledge that your data may be transferred to, stored, and processed in jurisdictions outside Pakistan where data protection laws may differ from those applicable locally.
12.1 To exercise any of your data rights described in the Player Rights section above — including access, rectification, erasure, restriction, portability, or objection — please contact n99game Support via live chat or email at [email protected] (plain text — not a clickable link).
12.2 n99game will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days. If your request is complex or numerous, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it.
12.3 We may ask you to verify your identity before processing a data rights request to ensure that personal data is not disclosed to an unauthorised person.
12.4 Limitations on erasure: Please note that certain data cannot be deleted while your Account is active, or within legally required retention periods. Where we are unable to fulfil an erasure request in full due to a legal obligation, we will explain the specific reason for retaining that data.
12.5 Exercising your data rights is free of charge. n99game will not charge you for submitting a data rights request unless the request is manifestly unfounded, repetitive, or excessive, in which case we may charge a reasonable administrative fee.
13.1 n99game will only send you marketing communications — including bonus offers, promotional updates, and new feature announcements — where you have provided explicit consent to receive them during registration or via your Account communication preferences.
13.2 You may withdraw your consent to receive marketing communications at any time by:
13.3 Withdrawal of marketing consent will be actioned within 5 business days. Please note that withdrawing marketing consent does not affect your receipt of transactional communications (such as deposit confirmations, withdrawal receipts, and Account security alerts) which are sent on the basis of contractual necessity and cannot be opted out of while your Account is active.
13.4 n99game does not share your contact details with third-party advertisers for independent marketing purposes.
14.1 n99game reserves the right to update or amend this Privacy Policy at any time. The "Last Updated" date at the top of this page will be revised to reflect the date of the most recent changes.
14.2 Where changes are material — such as a significant new use of your personal data or a change to how long we retain your data — n99game will use reasonable efforts to notify registered players via on-site notification or email to the address on file before the changes take effect.
14.3 Your continued use of the n99game Platform following publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you should stop using the Platform and request Account closure.
15.1 If you have any questions, concerns, or complaints regarding this Privacy Policy or n99game's data practices, please contact our Support team through the following channels:
15.2 If you are not satisfied with n99game's response to your privacy concern, you may escalate the matter to the independent dispute resolution body designated under our gaming licence. Details of the applicable body are available on request from Support.
15.3 n99game takes all privacy complaints seriously and will investigate all reported concerns thoroughly and in good faith. We are committed to resolving privacy matters promptly and transparently.
End of Privacy Policy. This Policy was last reviewed and updated on 1 January 2026. By using n99game, you confirm you have read and understood this Privacy Policy. For any data-related enquiries, our Support team is available 24/7 via live chat on the Platform.
n99game is built around trust. Your PKR transactions, personal data, and gaming activity are safeguarded by industry-standard encryption and strict data policies. Join Pakistan's most trusted gaming platform — cricket betting, live casino, slots, keno, and virtual racing. Strictly 21+ only.